Return & Refund
Return Eligibility:
Items must be returned within 30 days of the purchase date.
Products must be unused, in their original packaging, and in the same condition as received.
Proof of purchase (receipt or order confirmation) is required for all returns.
Non-Returnable Items:
Gift cards
Downloadable software products
Personal care items (such as opened essential oils and skincare products) for hygiene reasons.
Return Process:
Initiate a Return: To return an item to Life Beautified , sign in to your Order Listing page with your ID and password.
Return Authorization: Once your return request is approved, you will receive a Return Authorization Number (RAN) and detailed instructions on how to return your item.
Shipping Your Return: Pack your item securely, including all original packaging and accessories. Clearly mark the RAN on the outside of the package. Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part (e.g., wrong item shipped, defective product).
Refunds:
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Exchanges:
If you need to exchange an item for the same product due to damage or defect, please initiate a return request then contact us at lifeessenz@gmail.com about exchanging the returned item. We will provide instructions for the exchange process.
Late or Missing Refunds:
If you haven’t received a refund after 10 business days, please check your bank account again.
Then contact your credit card company, as it may take some time before your refund is officially posted.
If you’ve done all of this and still have not received your refund, please contact us at lifeessenz@gmail.com.
Contact Us:
For any questions or concerns about our return policy, please contact our customer service team at lifeessenz@gmail.com.
We value your satisfaction and strive to provide quality products and excellent customer service. Thank you for shopping with Life Beautified!
General
What types of products do you offer?
We offer a wide range of essential oils, soaps, candles, diffusers, and other fragrance products.
Are your products natural and cruelty-free?
Yes, all products are natural and cruelty-free.
Do you have a physical store location?
Online store - at this time.
How can I contact customer service?
Contact us by filling out a Contact Form
Empowered Associates Program
What is an affiliate program?
As an affiliate, you earn commissions by promoting our high-quality, nature-inspired products.
Is there a cost to join the Empowered Associates Program?
You can join for free.
Who can become an Empowered Associate?
Hello
What commission rates are offered?
Up to 40% commissions paid to our associates.
Shipping
What are your shipping options and costs?
A variety of shipping options. Costs vary.
How long will it take for my order to arrive?
Your order will arrive 7- 10 business days once shipped.
How can I check the status of my order?
Sign in to your Order Listing page with your ID and password and view the status of your order.
How do I modify or cancel my order?
Please contact us to help modify or cancel an order.
Returns & Refunds
What is the return and refund policy?
Items must be returned within 30 days of the purchase date.
Products must be unused, in their original packaging, and in the same condition as received.
Proof of purchase (receipt or order confirmation) is required for all returns.
How do I initiate a return?
Sign in to your Order Listing page with your ID and password.
Submit a Return Request, once approved, you will receive a Return Authorization Number (RAN) and detailed instructions on how to return your item.
When will I receive my refund?
A refund will be processed within 7-10 business days.
Can I exchange a product?
If you need to exchange an item for the same product due to damage or defect, please contact us.